By accessing or using Lynkwe, you agree to these Terms of Service. Lynkwe is a brand operated by Studio9, LLC ('Lynkwe', 'we', 'us', or 'our'), a business registered in Santa Fe, New Mexico, USA.
Lynkwe provides AI-assisted communication, customer engagement, lead management, scheduling, automation, and related business services.
You are responsible for all information, content, and communications submitted through your account. You are responsible for ensuring that your use of Lynkwe complies with all applicable laws, regulations, and platform requirements.
You may not use Lynkwe to:
We reserve the right to suspend or terminate accounts that violate these requirements.
Lynkwe uses artificial intelligence and automation technologies to assist with customer communication and business workflows. AI-generated responses are provided on an "as available" basis and may contain errors or inaccuracies. Users are responsible for reviewing important information and maintaining appropriate business oversight.
If you are not satisfied with Lynkwe for any reason, you may request a full refund of your first payment within 30 days of that payment by contacting us at info@lynkwe.com. Refunds are issued to the original payment method. This guarantee applies once per customer and covers your first billing period only (whether monthly or annual); subsequent renewal payments are non-refundable, though you may cancel at any time to prevent future charges. You can manage or cancel your subscription yourself anytime at lynkwe.com/manage-billing.html.
We strive to provide reliable service but do not guarantee uninterrupted availability, uptime, or error-free operation. Features, functionality, and integrations may change, be modified, or be discontinued at any time without prior notice.
All software, branding, systems, designs, workflows, and proprietary technology associated with Lynkwe remain the property of Lynkwe and its licensors.
To the fullest extent permitted by law, Lynkwe's total liability for any claim relating to the platform shall not exceed the amount paid by the customer to Lynkwe during the three months immediately preceding the claim.
You agree to defend, indemnify, and hold harmless Lynkwe, its owners, officers, employees, contractors, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from your use of the platform.
We may suspend, restrict, or terminate access to the platform at any time if we reasonably believe a user has violated these terms, abused the platform, or created risk to Lynkwe or other users.
We may update these terms periodically. Continued use of the platform constitutes acceptance of any updated terms.
For legal, privacy, or compliance matters: compliance@lynkwe.com
Note: this is a starting draft and has not yet been reviewed by a lawyer familiar with the consumer protection and data privacy requirements of the Caribbean jurisdictions Lynkwe operates in, and applicable US requirements. Do not treat as final before launch.